Master Data Management

Compiled By Unknown - Wednesday, August 8, 2018 No Comments
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August 8th, 2018

With fewer resources, support centers have been conditioned to work like a factory and quickly move through an endless queue of routine, "one and done" support interactions that follow a standardized approach. Until now, they have lacked the modern tools and technology necessary to tailor the support interaction to the unique needs of the individual and their situation.

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