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| White Paper: Serenova Workforce Optimization (WFO) solutions are key tools for monitoring and improving call center performance and customer experiences. But because WFO evolved from voice-centric call centers, many of these solutions lack key capabilities to support emerging omnichannel capabilities. Read More ▶ |
| Java and C take a sharp tumble, while Ruby-like variant Crystal sees a sharp rise Read More ▶ | |
| This cam features an emergency recording mode, activated by sharp turns or sudden stops, which automatically captures unexpected driving incidents. Read More ▶ | |
| Machine learning isn't something you buy but something you do. Use TensorFlow to experiment now with machine learning so you can build it into your DNA Read More ▶ | |
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| Rider can be used on Windows, MacOS, and Linux systems Read More ▶ | |
| The popular JavaScript framework for desktop and mobile apps also produces better code and better supports Google's Material Design Read More ▶ | |
| White Paper: Serenova CX executives want (and need) to focus more time on their customers, and less time on the technology supporting service delivery. In this white paper, RTM Consulting shows that the integration of cloud-contact center applications not only shifts the focus from IT to CX, but also helps unlock time, increase flexibility for management and agents, and free-up capital for additional investments in the business. Read More ▶ |
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