InfoWorld Daily: Morning Edition | | | | | Follow these six best practices to blow past the competition, generate new revenue sources, and better serve customers Read More ▶ | | | | | White Paper: Serenova Workforce Optimization (WFO) solutions are key tools for monitoring and improving call center performance and customer experiences. But because WFO evolved from voice-centric call centers, many of these solutions lack key capabilities to support emerging omnichannel capabilities. Read More ▶ | | Cloud computing has evolved beyond basic SaaS, IaaS, and PaaS offerings, as the cloud matures to become the engine of enterprise technology innovation Read More ▶ | | | This cam features an emergency recording mode, activated by sharp turns or sudden stops, which automatically captures unexpected driving incidents. Read More ▶ | | | Understand why the large object heap in .Net is prone to fragmentation and how to use memory more efficiently Read More ▶ | | | | | Machine learning isn't something you buy but something you do. Use TensorFlow to experiment now with machine learning so you can build it into your DNA Read More ▶ | | | Rider can be used on Windows, MacOS, and Linux systems Read More ▶ | | | White Paper: Serenova CX executives want (and need) to focus more time on their customers, and less time on the technology supporting service delivery. In this white paper, RTM Consulting shows that the integration of cloud-contact center applications not only shifts the focus from IT to CX, but also helps unlock time, increase flexibility for management and agents, and free-up capital for additional investments in the business. Read More ▶ | | Get ongoing access to our exclusive Insider content — Deep Dive PDFs and in-depth articles — available to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG Enterprise publications. Sign up at no cost today! ▶ | | | |
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