InfoWorld Daily: Weekend Edition | | | | | How to choose the right test runner, test framework, assertion libraries, and add-on tools for your React project Read More ▶ | | | | | White Paper: Serenova Workforce Optimization (WFO) solutions are key tools for monitoring and improving call center performance and customer experiences. But because WFO evolved from voice-centric call centers, many of these solutions lack key capabilities to support emerging omnichannel capabilities. Read More ▶ | | Machine learning isn't something you buy but something you do. Use TensorFlow to experiment now with machine learning so you can build it into your DNA Read More ▶ | | | The very nature of programming is evolving faster than you might think, thanks to these powerful tools Read More ▶ | | | | | Business continuity planning was long a staple of IT management; it needs to be one for cloud management as well Read More ▶ | | | The "container as a service" lets you rapidly create and launch containerized applications, including from Kubernetes, without any overhead and with an easily scriptable set of commands Read More ▶ | | | A new JavaScript library runs Google's TensorFlow right in the browser with GPU acceleration—a novel way to bring machine learning to the masses Read More ▶ | | | White Paper: Serenova CX executives want (and need) to focus more time on their customers, and less time on the technology supporting service delivery. In this white paper, RTM Consulting shows that the integration of cloud-contact center applications not only shifts the focus from IT to CX, but also helps unlock time, increase flexibility for management and agents, and free-up capital for additional investments in the business. Read More ▶ | | Get ongoing access to our exclusive Insider content — Deep Dive PDFs and in-depth articles — available to Insider members. You get access not only to InfoWorld's Insider content but to selected Insider content from Computerworld, CIO.com, Network World, CSO, and other IDG Enterprise publications. Sign up at no cost today! ▶ | | | |
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